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AN INSURER COMMITTED TO YOUR success.

Fortegra Europe Insurance Company Limited “FEIC” and Fortegra Belgium Insurance Company "FBIC" are the Europe-based subsidiaries of Fortegra, a global specialty insurer founded in the U.S. over 45 years ago.

In Europe, Fortegra offers a range of niche insurance and related services. Our warranty team specialises in solutions for the automotive and consumer goods sectors, while our Specialty team provides solutions for programme business across the European Union.

AUTOMOTIVE

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SPECIALTY

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For over 45 years, we’ve been delivering reliable insurance and risk management solutions. Fortegra is more than an insurer, we’re your partner success.

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FORTITUDE + INTEGRITY = FORTEGRA

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Claims Queries

How do I submit a claim?

If you wish to submit a claim, please refer your claim to the administrator indicated on your insurance policy.

How do I submit a complaint?

Should you have any complaint regarding our products or services, please follow the complaints procedure indicated in your insurance policy. 

Alternatively, you may contact our complaints officer via email at complaints@fortegra.eu or by mail at FEIC Ltd., Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta

If your complaint is not handled or resolved to your satisfaction, you may refer your complaint to:

Office of the Arbiter for Financial Services, 1st Floor

St. Calcedonius Square

Floriana, Malta FRN1530
P: 8007 2366 or 21249245 
E: complaint.info@financialarbiter.org.mt 
financialarbiter.org.mt 

The Office of the Arbiter requires a final reply from Fortegra regarding your complaint before contacting them.

Where is Fortegra authorised to offer their products?

Fortegra operates and is authorised to transact general insurance business under Freedom of Services in the following countries:

Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.

CORPORATE LOCATIONS

Our global network of 15 offices allows Fortegra and our partners passport rights across the EU as well as product and obligor services across all 50 U.S. states including D.C.

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  • Chicago, IL
  • Dallas, TX
  • Farmington Hills, MI
  • Iselin, NJ
  • Jacksonville, FL
  • Marksville, LA
  • Omaha, NE
  • Paducah, KY
  • Washington, DC
  • Woodstock, GA
  • Bratislava, SK
  • Bristol, UK
  • Brussels, BE
  • Budapest, HU
  • Katowice, PL
  • London, UK
  • Milan, IT
  • Prague, CZ
  • Republic of Malta
  • Warwick, UK